Top 10 Social Media Mistakes for Writers

I’ve spent 12 years on social media. *cringe* In that time I like to think I’ve learned a thing or two. That’s not to say my social media presence is 100% perfect. Far from it. I am a flawed human. The trick is knowing where and how you went wrong, so you don’t repeat the mistake and destroy your social media platform.

Whether we like it or not, social media is here to stay, and writers are expected to have an online presence. To help you navigate these turbulent waters, I’ve compiled the top 10 mistakes I’ve seen writers make over the years.

#1: Don’t talk at your audience. Chat with them.

Social media is about making connections, engaging in conversation. It is not a soapbox, nor are you the most important person in the room. People will have opinions that don’t align with yours. And that’s okay. Talk it out. Get to know them.

#2: Don’t try to be something you’re not.

I see this all the time. If you’re not passionate about a subject, don’t try to fake it because it’s trendy. This isn’t high school. Share something that excites you, and your passion will shine through. Folks want to know the real you, not some made up version.

Which brings me to…

 

#3: Chill out, dude.

You cannot hop on social media for five or ten minutes and expect to see instant results.

Building a community takes time. If you rush it, your “buy my book” activities will reek of desperation.

 

#4: Don’t copy a famous author’s social media style.

What works for a thriller or noir writer might not translate well to cozy, HEA romance, or sci-fi fans. If you write in a similar genre, you can emulate that author, but add your own special flair.

#5: Don’t spout orders.

We’re told to have a clear call to action in social media marketing, that’s true, but less is more. Don’t ask for multiple favors at once.

Buy the book.

Rate the book.

Review the book.

Repost the review on Goodreads, BookBub, Amazon, B&N, Kobo, Apple, etc. etc. etc.

Tell all your friends to buy the book.

Choose one. Once you build trust, move on from there.

Otherwise, it feels a lot like this:

Read everything I’ve ever written. Don’t think about time. I’m more important.

When you’re done with that, rate and review all my books, but don’t say anything negative. I will only accept four or five stars. Don’t forget to repost the review everywhere books are sold. And I mean everywhere.

Oh, btw, I need a few things at the grocery story. Grab a pen and write this down. You’ve got time, right? ’Course you do. After all, I’m the almighty author.

Clean my house.

Walk my dog.

Feed my wildlife.

Check in on my elderly parent.

Can you cook? Great. I’m far too busy writing my next masterpiece to waste time in the kitchen.

Come to me when you’re done, and I’ll give you the next task. You’re welcome.

#5: Don’t take before you give.

We’ve talked about the 80/20 rule before. I think 90/10 works better, but you’re safe with 80/20. For those who don’t know, it means 80% of what you share should be about life, pets, passion (not writing), or goofing around, 20% book news. Sounds easy enough, right? Yet some authors can’t seem to wrap their head around it. Every post is a version of “Buy my book!”

To the writers who struggle with the 80/20 rule, let me rephrase in simpler terms. I know you’re excited—we all do—but you are not the first person to write a novel, nor will you be the last. What if an Avon lady knocked at your door day after day after day to buy her products, would you be more or less likely to whip out your credit card? Don’t act like the Avon lady.

#6: Don’t be nasty, argumentative, or spread hate.

Self-explanatory. If you see something that angers you, keep scrolling. It’s simple. If you wouldn’t be nasty or spread hate in person, don’t do it online. If you would, please seek help.

#7: Mind your manners.

Please and thank you go a long way in life and on social media.

#8: Don’t try to be everywhere.

Learned this lesson the hard way. Back when writers were expected to be everywhere, I built a following on Facebook, Twitter, LinkedIn, Pinterest, Instagram, StumbleUpon, Google+, Reddit, Triberr, Alignable, etc. etc. etc. Lost hundreds of thousands of followers when some of these sites went dark, too.

Learn from my mistakes. Focus your downtime (not writing time!) on one or two sites you enjoy. Social media should be fun.

#9: Use Social Media Management Tools

Shortly after I wrote a post about Hootsuite, they changed their plans. I switched to Buffer. For $15 per month, you can schedule up to 100 posts across several sites. Money well spent. It takes time to schedule posts in advance. Save it for the end of the day (don’t use writing time!).

#10: Know Your Audience

All sites are not created equal. What works on one site, won’t work on another.

For example:

On Twitter, my blog articles drive a lot of traffic back to my site. But Instagram doesn’t allow active links in a post, so those same articles crash & burn.

My FB audience loves to laugh. I share murder memes, dark humor, and my love of crows, animals, and wildlife. Some things can be reposted to Instagram, some can’t.

On Twitter, I can’t share my Facebook posts or they might trigger my audience to attack.

One time, I caused an uprising by sharing a group promotion for novels featuring strong female lead characters. The image showed silhouettes of women in dresses. I did not create the image. The girl who formed the group did.

Nonetheless, it triggered massive outrage. “Your tweet degrades women!”

Are you talking to me? I’m a woman and don’t feel degraded by a dress or skirt.

“Why can’t strong women wear pants?”

They can. I do.

“Delete that sexist tweet now!”

Sexist? 

“Shame on you!”

via GIPHY

You can’t argue with crazy. So, I created a new image for Twitter. It was either that or stop sharing the group promo. See what I’m sayin’? The original image on Instagram didn’t garner one negative response.

Bonus Tip

Automated private messages are never a good idea. Never. Pretend it doesn’t exist. In fact, you should never message a stranger. Are there exceptions? Yes, but it’s less intrusive to send an email. And please, for the love of God, don’t add followers to your newsletter list. It’s tacky and unprofessional.

Okie doke. Any tips to add, TKZers? Do you struggle with social media? Now’s the time to ask for help.

 

 

Save Time on Social Media

The biggest complaint about social media is that it’s time-consuming. While I agree, there are tools to help speed up the process. With Social Media Management tools, we can spend a few minutes each day (or weekly) scheduling posts to go live while we’re busy with other things. Then all we have to do is check in here and there to engage with our audience. These apps help us to appear active on social media without absorbing large chunks of time.

My favorite social media management tool is Hootsuite. The free plan allows us to schedule up to 30 posts, which is plenty for a week. Once a post goes live, Hootsuite deducts it from our total. We can add three accounts (Twitter, Instagram, LinkedIn, Pinterest, etc.). Please note: As of September 11, 2020, Facebook no longer allows third party access. Figures, right? They’re the biggest time-suck of all.

We learn better with visuals, so let’s dig in.

Adding social media accounts is easy. In the Hootsuite dashboard go to Account. See my tiny photo in the bottom left corner? That’s where “Account” is located. Hootsuite will prompt you to add accounts. Once they’re added you can find them under “Private social accounts.” Ignore “Share Access” unless you have a VA or personal assistant to manage your social media.

The left column is our toolbar. Ignore the trophy for now. That’s where you can upgrade to the paid plan, but it’ll cost ya $29. monthly.

The icon below the trophy is where we create posts. I don’t use Hootsuite for Pinterest, but if you want to, this is also the place to create pins. When you click “Post” it’ll open this screen…

Some folks post to all their accounts at once, but I don’t recommend it. Each social media site has different requirements. For example, Twitter has a character limit and it’s best to only use 1-3 hashtags per post. Instagram has image restrictions and the more hashtags the better.

I’ll show you an easy way to repost the same article to different platforms later. For now, choose one account to “Post to.” Then drop down to “Text.” If you add your link first, Hootsuite will grab the image off the article. Or you can upload a new image. Another nice feature of Hootsuite is the built-in link shortener. Highlight the link and click “Shorten with Ow.ly.” Easy peasy.

I create my own images, but that’s a personal preference. If your article doesn’t have an image, don’t fret. Hootsuite comes with its own media library. Click the words: “Open media library” and the library will open in the preview window (where Kermie’s praying).

Now, suppose the image is too big. No problem. Click “Edit image” and tweak it until the image fits in the preview window. Once we’ve told Hootsuite which social media account we want to post to, it guides us.

To the left of “Edit image” is “Create alt text.” Alt text makes your content more accessible and improves the SEO. Describing your images also helps people with disabilities to engage with your content.

Next, we have the option of posting now or scheduling to post later. Rarely, if ever, do I immediately publish. My favorite thing about Hootsuite is its ability to publish posts while I’m writing.

When we click “Schedule for later” this window pops up…

As you can see, I scheduled this post for Wed., Nov. 18 at 1:05 p.m. Click “Done” then “Save edits” and you’re done.

Let’s go back to the left sidebar. The icon below Create Post is Streams. Which looks like this…

We build boards however we want. I created a separate board for each social media account and then one complete board to show all my connected accounts on one screen. The above image shows only my Twitter board. I’m using it to show you another cool feature. The three columns to the right are called Streams, which we configure to suit our individual needs. There are several available options. I chose “My tweets,” “Mentions,” and “Retweets.” Play around with the configuration till it works for you.

On the sidebar the next icon down is Publisher. Here’s what it’ll look like once you’ve scheduled your posts…

I like to stagger my publishing times so it doesn’t feel automated to my audience, but that’s another personal preference. You may want to schedule every day at noon. Hootsuite allows us to schedule posts at any time of the day or night. If you need to reach readers in a different time zone, then schedule posts to go live while you’re asleep. 🙂

Okay, here’s the handy trick I hinted at earlier. Hootsuite allows us to duplicate posts to publish on a different platform. With the Publisher open, click any post you published or scheduled, and the following screen opens.

By clicking the three dots in the upper righthand corner next to “More options” the “Duplicate” box pops up. By clicking “Duplicate” it opens the post as it appeared when we published or scheduled it. Only now, it’s in a New Post format.

In “Post to” swap one social media account for another. As I mentioned earlier, you may need to tweak the image and add/subtract hashtags, but that’s it. Either “Post now” or “Schedule for later.” Or we can leave the post as is and just schedule it to go live again on a different time/day. Duplicating posts saves us from having to create 30 new posts per week, if we’re only scheduling on a weekly basis.

With the free plan, we also have the option to schedule a new post as soon as a previous one publishes. As long as we don’t climb higher than 30 posts scheduled at one time, we’re good. An upgrade comes with more bells and whistles but $30 for this and $30 for that adds up after a while.

Once we schedule the duplicate post, Hootsuite brings us back to the Publisher. At the top click “Content” and all our published posts show on the screen.

We can filter by social media account or view Drafts, Scheduled, or Past Scheduled posts.

Hootsuite offers numerous ways to save us time. I’ve only scratched the surface, but I’m trying not to overwhelm you. These steps may seem like a lot of work. They’re not. Once you get used to creating posts, you’ll zip right through the process. Remember the 80/20 rule, 80% valuable content, 20% book marketing (90/10 is even better). If you struggle with the 80% part, post a quote from the book you’re reading (include title/author). Or share a blog post or pet photo. The point is to keep your audience engaged.

I’ve only concentrated on one social media management tool, but there are others. Some free, some paid. If you’re still hopping from one social media site to another, you’re wasting valuable writing/research/reading time.

If you haven’t tried a social media management tool yet, I hope this peek into Hootsuite demonstrates its time-saving benefits. Do you use social media management tools? If so, what’s your favorite? Any tips to share?

 

 

Video Marketing and Social Media Tips

Videos make a lasting impression. We live in a visual, media-rich world. Marketing via video continues to rise. Experts say 86% of all content will be in video format by 2022. Let’s look at current trends first, then move on to how writers can dip their toes into video marketing without suffering a panic attack. BTW, if you missed John’s clear and concise post about Zoom, be sure to check it out.

Video Trends

Instagram and Facebook Stories allow users to share short-form, vertical videos that disappear after 24 hours. Instagram Stories have 500 million active daily users. I know! That number shocked me, too.

Stories should be informal, relaxed, and allow viewers a quick snapshot of your day or a behind-the-scenes glimpse of your world.

Optimize for Mobile Users

There’s a higher demand for vertical videos that fit on mobile screens. Why? Because 75% of users watch videos on their phones and vertical fits better than horizontal.

Length

Try to keep marketing videos to under two minutes. The shorter the video the greater chance of viewers watching till the end. This “rule” can change according to platform. On Facebook, if you run over, I wouldn’t worry about too much unless it’s an ad. Ads should be kept as short as possible. On Twitter and Instagram, keep it bite-sized.

Live Video

Eighty percent (80%) of shoppers say they’d rather watch a live video than read a blog post. Shoppers age 18-34 watch live content daily.

Optimize for Hearing Impaired

Add captions for the hearing impaired. This tip will also add clarity if the speaker has an accent. Plus, some viewers prefer to watch video with the sound off.

YouTube

As far as SEO — Search Engine Optimization — goes, YouTube tops the list. To give you some idea of why, YouTube is the world’s second-largest search engine. With this in mind, I created a nonfiction book trailer, uploaded it to YouTube, and shared the video across social media.

As you can see, I didn’t include captions like I should have. Yet, after I posted this video, the book rose to #1 New Release, proving (at least, to me) we can veer away from these “rules” and still be effective.

Writers & Social Media

Whether we like it or not, social media is a must for writers. With fewer book retailers, the discoverability of books depends on the author’s online footprint. Regardless of genre, it’s a fact that social media buzz directly impacts sales. More than 40% of book recommendations come from word-of-mouth, which often originates online.

Whenever a fellow writer asks me for help with social media, my top tip is to be yourself. Be genuine. Social media should be fun. If you’re not enjoying yourself, people will notice.

Always conduct yourself as a professional, but don’t hide the real you while doing it. There’s so much garbage and negativity on social media. As writers, we need to rise above it and not get swept up in a pissing match over political views or coronavirus facts vs. misinformation. If we’re not careful, our opinions on certain subject matters can and will hurt our writing career. Non-writers view us as neutral, and we need to live up to that standard.

You might say: Gee, we’re not even allowed to have an opinion? Of course, we are. What we don’t need to do is broadcast it all over social media. Same goes for complaining about rejection letters, querying, writing, marketing, books we didn’t enjoy, critiques, fellow writers, etc., etc., etc. Use social media as if the whole world is watching, because the whole world IS watching.

The follow-up question I most often receive is, “Be genuine, got it. But how do I let readers know the real me?”

The answer is simple. Share your joys, your passion, your excitement. For example, I recently shared a video of my first reaction to opening the box of PRETTY EVIL NEW ENGLAND paperbacks. I broke almost all the “rules” stated above here, too, but my Facebook audience didn’t care. They loved being included.

Your turn, TKZers! What are some ways you’ve used video marketing?

Join the giveaway for a chance to win the paperback of Pretty Evil New England: True Stories of Violent Vixens and Murderous Matriarchs. Winner will be notified via email and announced in my November 2, 2020 post. Good luck!

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Have you got Focus?

Hot on the heels of James Scott Bell’s great post yesterday on the top ten events of the highly successful writer, I want to add to this by highlighting the downside of the digital age – its impact on both writers’ and readers’ ability to stay focused.

For writers, digital distractions are everywhere. At the moment my personal bugbear is my inability to wean myself off mindlessly checking the internet whenever I lose steam in my writing – the result? At least ten minutes of Daily Mail, Facebook and Gmail distraction resulting in – you guessed it, a complete loss of focus. Over the last week I’ve been paying greater attention to my writing habits (or lack thereof) and have realized that checking the internet has become a sort of ‘default’ setting whenever I’m stuck on a sentence or unsure of a passage of dialogue. I worry that my brain has lost the ability to focus for more than an hour at a time without craving some sort of distraction when the going gets tough. The answer to my problem is clearly weaning myself off the distraction itself but I’m surprised at how difficult this has become. I know I’m going to have to retrain my brain somehow as well as impose much stricter limits on succumbing to these distractions. My fear is that my ability to focus for long periods of time is already slipping away from me (can you hear the screams?…)

As readers, digital distractions allow ourselves to fulfill our craving for something new and more interesting whenever our focus wavers. Recently, I’ve found it is much harder to keep my focus on a book when my interest starts to wane. Whereas in the past I would plough on for a bit, hoping that a book would regain my interest, I now find myself turning to digital distractions much quicker than I ever would have put a book down before. It would be amazing to be able to create a safe room, look into options such as Soundproofexpert, and have that room as a digital hideaway, away from what ever distractions you may find on a day to day basis, or unfortunately even an hour to hour basis now.

I’m sure lack of focus has always been an issue for writers and readers, but I do feel that the increasing levels of digital ‘noise’ that surrounds us is making it much harder (at least for me) to keep the level of sharp focus I need on my writing. It certainly makes me less efficient and productive – although, thankfully, I still manage to pull off bursts of fear-induced focus which means I am completing my writing projects on time. I just feel that I need to develop techniques to sharpen my focus, increase my attention span, and spurn the digital ‘siren’ call that is all too easy to heed.

So what about you – do you find the digital world is making you lose focus? Have you developed strategies to overcome this while writing (or reading). Although disconnection is always an option for periods of time, it’s hard for this to be a permanent ‘default’ setting when so much of our world revolves around digital communications. So…any and all ideas on the best way to retrain my brain to maintain focus will be gratefully accepted…

Mob Rules?

Two recent articles in the New York Times  caught my attention – not just because they highlight the frenzy of vitriol that so often explodes on social media but also  because they point to a disturbing ‘faceless mob’ mentality permeating our digital lives. As a writer, an active presence online (to both market and publicize my work as well as create connections with my readers) is, however, a necessity but one which, especially after reading these articles, I increasingly view with trepidation.

The first article “Feed Frenzy‘ details the misery of online ‘shaming’ victims – people like Lindsey Stone and Justine Sacco who, because of inappropriate and ill-advised jokes/tweets, were subject to relentless (and I mean relentless) Twitter attacks that all but ruined their lives. I have always been cautious about what I tweet but after reading this article I’m not sure I want to tweet anything ever again!

The second article entitled ‘The Epidemic of Facelessness‘ points to the dissonance between the world of faces (the real world of interpersonal communication) and the world without faces (our increasingly ‘anonymous’ digital lives). Apart from the disturbing number of ‘troll’ incidents reported with varying degrees of threats of person violence against actual people, there is also the basic lack of humanity and compassion that we now see spreading across the digital world. The article highlights a few key rules we need to adopt when ‘conversing’ through Twitter, Facebook and other social media. One is ‘Never say anything online you wouldn’t say to someone’s face’ (something you’d think would be pretty obvious) and the other is ‘Don’t listen to what people wouldn’t say to your face’ (a much harder proposition I think for most of us).

Now I’m pretty sure I’ve never said anything on social media that I wouldn’t say to someone in person. Likewise, however, there are many things I won’t say on social media that I would say to someone’s face – and that self-censorship is starting to make me feel disheartened. It’s hard to be a writer in this digital age and not engage online with readers across a range of social platforms and media – but  often I feel that I cannot really present myself authentically on social media because of the risk of trolls, flame-wars and all the other horrible reactions seemingly innocuous posts or tweets can inflame (as anyone who’s ever been on any social media has witnessed). I find myself refusing to comment not just on political or social issues that I would otherwise freely discuss, but also hesitating to post or comment on a range of issues that in my ‘real world’ I wouldn’t even think twice about talking about. It’s become an issue not just about professionalism versus personal disclosure but about censoring my online ‘appearances’ to the extent that I fear I must be very boring indeed!

So what do you TKZers think about the current state of our ‘faceless’ digital world? How do you navigate the treacherous digital waters?

Have you ever been the subject to the kinds of ‘faceless’ attacks these articles discuss? Do you, like me, censor how you appear online (not just out of professionalism, but also out of fear?). Does the current ‘faceless mob’ mentality affect how you market and publicize your work online? What about what you actually write? Are you even hesitant to deal with controversial political or social issues in the work itself?