Top 10 Social Media Mistakes for Writers

I’ve spent 12 years on social media. *cringe* In that time I like to think I’ve learned a thing or two. That’s not to say my social media presence is 100% perfect. Far from it. I am a flawed human. The trick is knowing where and how you went wrong, so you don’t repeat the mistake and destroy your social media platform.

Whether we like it or not, social media is here to stay, and writers are expected to have an online presence. To help you navigate these turbulent waters, I’ve compiled the top 10 mistakes I’ve seen writers make over the years.

#1: Don’t talk at your audience. Chat with them.

Social media is about making connections, engaging in conversation. It is not a soapbox, nor are you the most important person in the room. People will have opinions that don’t align with yours. And that’s okay. Talk it out. Get to know them.

#2: Don’t try to be something you’re not.

I see this all the time. If you’re not passionate about a subject, don’t try to fake it because it’s trendy. This isn’t high school. Share something that excites you, and your passion will shine through. Folks want to know the real you, not some made up version.

Which brings me to…

 

#3: Chill out, dude.

You cannot hop on social media for five or ten minutes and expect to see instant results.

Building a community takes time. If you rush it, your “buy my book” activities will reek of desperation.

 

#4: Don’t copy a famous author’s social media style.

What works for a thriller or noir writer might not translate well to cozy, HEA romance, or sci-fi fans. If you write in a similar genre, you can emulate that author, but add your own special flair.

#5: Don’t spout orders.

We’re told to have a clear call to action in social media marketing, that’s true, but less is more. Don’t ask for multiple favors at once.

Buy the book.

Rate the book.

Review the book.

Repost the review on Goodreads, BookBub, Amazon, B&N, Kobo, Apple, etc. etc. etc.

Tell all your friends to buy the book.

Choose one. Once you build trust, move on from there.

Otherwise, it feels a lot like this:

Read everything I’ve ever written. Don’t think about time. I’m more important.

When you’re done with that, rate and review all my books, but don’t say anything negative. I will only accept four or five stars. Don’t forget to repost the review everywhere books are sold. And I mean everywhere.

Oh, btw, I need a few things at the grocery story. Grab a pen and write this down. You’ve got time, right? ’Course you do. After all, I’m the almighty author.

Clean my house.

Walk my dog.

Feed my wildlife.

Check in on my elderly parent.

Can you cook? Great. I’m far too busy writing my next masterpiece to waste time in the kitchen.

Come to me when you’re done, and I’ll give you the next task. You’re welcome.

#5: Don’t take before you give.

We’ve talked about the 80/20 rule before. I think 90/10 works better, but you’re safe with 80/20. For those who don’t know, it means 80% of what you share should be about life, pets, passion (not writing), or goofing around, 20% book news. Sounds easy enough, right? Yet some authors can’t seem to wrap their head around it. Every post is a version of “Buy my book!”

To the writers who struggle with the 80/20 rule, let me rephrase in simpler terms. I know you’re excited—we all do—but you are not the first person to write a novel, nor will you be the last. What if an Avon lady knocked at your door day after day after day to buy her products, would you be more or less likely to whip out your credit card? Don’t act like the Avon lady.

#6: Don’t be nasty, argumentative, or spread hate.

Self-explanatory. If you see something that angers you, keep scrolling. It’s simple. If you wouldn’t be nasty or spread hate in person, don’t do it online. If you would, please seek help.

#7: Mind your manners.

Please and thank you go a long way in life and on social media.

#8: Don’t try to be everywhere.

Learned this lesson the hard way. Back when writers were expected to be everywhere, I built a following on Facebook, Twitter, LinkedIn, Pinterest, Instagram, StumbleUpon, Google+, Reddit, Triberr, Alignable, etc. etc. etc. Lost hundreds of thousands of followers when some of these sites went dark, too.

Learn from my mistakes. Focus your downtime (not writing time!) on one or two sites you enjoy. Social media should be fun.

#9: Use Social Media Management Tools

Shortly after I wrote a post about Hootsuite, they changed their plans. I switched to Buffer. For $15 per month, you can schedule up to 100 posts across several sites. Money well spent. It takes time to schedule posts in advance. Save it for the end of the day (don’t use writing time!).

#10: Know Your Audience

All sites are not created equal. What works on one site, won’t work on another.

For example:

On Twitter, my blog articles drive a lot of traffic back to my site. But Instagram doesn’t allow active links in a post, so those same articles crash & burn.

My FB audience loves to laugh. I share murder memes, dark humor, and my love of crows, animals, and wildlife. Some things can be reposted to Instagram, some can’t.

On Twitter, I can’t share my Facebook posts or they might trigger my audience to attack.

One time, I caused an uprising by sharing a group promotion for novels featuring strong female lead characters. The image showed silhouettes of women in dresses. I did not create the image. The girl who formed the group did.

Nonetheless, it triggered massive outrage. “Your tweet degrades women!”

Are you talking to me? I’m a woman and don’t feel degraded by a dress or skirt.

“Why can’t strong women wear pants?”

They can. I do.

“Delete that sexist tweet now!”

Sexist? 

“Shame on you!”

via GIPHY

You can’t argue with crazy. So, I created a new image for Twitter. It was either that or stop sharing the group promo. See what I’m sayin’? The original image on Instagram didn’t garner one negative response.

Bonus Tip

Automated private messages are never a good idea. Never. Pretend it doesn’t exist. In fact, you should never message a stranger. Are there exceptions? Yes, but it’s less intrusive to send an email. And please, for the love of God, don’t add followers to your newsletter list. It’s tacky and unprofessional.

Okie doke. Any tips to add, TKZers? Do you struggle with social media? Now’s the time to ask for help.

 

 

Playing with Pinterest

Nancy J. Cohen

Pinterest might be the third most popular social network after Facebook and Twitter. It’s an online pin board where you post photos along with a description. The photos link back to the source. Go here to set up a free account: https://www.pinterest.com/

To find people you know, go to your friends’ sites and search through their followers. Follow any familiar names. Or on the left, click on Find Friends or Invite Friends to Pinterest. If you don’t see these features, click on the gear shift arrow in the upper right corner and then on Find Friends.

Go here to Follow me: http://pinterest.com/njcohen/

 

Pinterest3

To gain followers, follow other people’s boards and repin their photos. If you click on the little heart by the photo, it means you Like their photo. Clicking on a photo brings up a comment box.

Create your boards. Suggestions for topics can include My Books, Books by Friends, Coming Next (your WIP), Favorite Places, The Writing Life, Book Tours, Books I’ve Read, Food, Hobbies, Travels, Crafts. Browse by Category to get ideas. On the right of the search bar, click on the arrow beside the three lines. A category list will pop up. Or see what your favorite authors feature and copy their topics.

Pinterest1

I like to do storyboards for my books. Check out my boards, and you’ll see what I mean. This is a fun activity. It gives me and my fans a visual reference for my books. I’ll use some of the same photos I buy from royalty free sites for my video trailers and mix them with photos I’ve taken personally or that others have pinned.

Pinterest2

To get to your Boards, click on your name in the upper right corner. Find the Board you want to change and click Edit. Here you can add a description to the board.

To access the photos, double click on a board. You can add a pin to this board or edit the photos that are there. When you add a pin, you can also post it to Facebook or Twitter. Click on the pencil on the upper right corner of a pin to edit. If you upload your own photo, go in and edit it to add a description and website link. When you want to post your own book cover, do it from an online bookstore so the source leads back there.

Get the PinIt badge to put on your toolbar. Use it to pin photos from around the Web. On the right of the search bar in Pinterest, click on the arrow beside the three lines. Choose About, and then Browser Button. Also make sure the photos on your sites are pinnable by having the Pinterest share option appear on each post or website page. Get Share buttons at http://www.sharethis.com or http://www.addthis.com

Caution: Do not pin copyrighted material. Make sure the source is listed. Upload your own photos or Repin someone else’s, or buy royalty free images. If in doubt, refrain from pinning.

Manage your pins if you wish on Tailwind: http://www.tailwindapp.com/pinreach

Pinterest can be fun once you start playing with images. It can also be so much fun looking at the pictures on display that you lose all sense of time. So be sure to do your workload for the day first, and plug in Pinterest along with your other social networking. I hope to see you there!

Social Media Etiquette: 15 Dos and Don’ts for Authors

by Anne R. Allen

Note from Jodie: I’m just heading home from presenting at Word on the Lake Writers’ Festival all weekend (2 workshops, panel, blue pencil sessions), so humorous author and award-winning blogger AAnne Allen_e-agenne R. Allen has graced us with her wit and wisdom today. Take it away, Anne!

Thanks, Jodie. It’s a pleasure to be a guest on TKZ.

“Authors behaving badly” tends to be a hot topic on booky forums and blogs these days. A lot of people blame the indie movement, but some of the worst social media behavior I’ve seen comes from traditionally published authors who are following the dictates of their marketing departments.

Unfortunately, a lot of marketers seem to have studied their craft at the “let’s cold-call random strangers just as they sit down to dinner” school of salesmanship.

As a general rule, I feel if someone has the social graces of a rabid squirrel, he’s probably not the guy to listen to on the subject of winning friends and influencing people—which is what social media is all about.

We need to keep in mind that social media isn’t about numbers, no matter how numbers-oriented your marketing department squirrels are. Social media is about making actual friends, not about mass-“friending” a horde of random strangers.

You’ll make a lot more real friends and sell a lot more books in the long run if you heed the following dos and don’ts.

1) DO remember Tweets are casual: Never tweet a query—not to an agent, reviewer, blogger or editor.

2) DON’T post advertising on anybody’s Facebook “wall.”  A person’s wall is how they present themselves to the world. When you plaster the cover of your book on their timeline you seriously mess with their brand.

Posting on somebody’s wall is like putting a sign in the front window of their house. Don’t do it without permission. This is true for pleas to sign petitions or donate to charities, no matter how worthy the cause.

3) DO use social media to interact with people, not to broadcast a never-ending stream of “buy my book” messages.

People whose Twitter stream is the identical promo tweet over and over look like robots with OCD. They will only get followed by other compulsive robots.

Twitter is a place to give congrats to a newly agented writer here or a contest winner there. It’s a wonderful vehicle for getting quick answers to questions. Or to commiserate when you’ve had a disappointment. Or if you’ve found a great book you love, tweet it.

Social Media is a party, not a telemarketing boiler room.

4) DON’T put somebody on an email list who didn’t sign up for it. ONLY send newsletters to people you have a personal connection with, or who have specifically asked to be on your list. Lifting email addresses from blog commenters without permission is considered especially heinous. Cue Law and Order music…

5) DO use Direct Messages sparingly. And never automate DMs. Private messages are for personal exchanges with people you have a legitimate connection with—not for advertising or begging for money. The fact somebody has followed or friended you back doesn’t give you license to send them advertising through a private message. This is especially true with “thank you for the follow” messages that come with a demand to “like” your author page, visit your blog and buy your products.

6) DON’T forget to check your @ messages on Twitter several times a day and respond to them. It only takes a moment, but those are people reaching out to you. Ignoring them will negate what you’re doing on Twitter in the first place.

 7) DO change the Facebook default “email” address to your actual email address. You are on social media to connect with people. Post a reliable way to connect—which that Facebook address isn’t.

8) DON’T forget to check your “Other” Folder on Facebook regularly. People who want to contact you for legitimate reasons may contact you through a Direct Message, but if they’re not on your “friend” list, the message goes into your “other” file.

A lot of FB users don’t even know it’s there.

If you’ve never heard of it, go to your home page and click on the message button on the left side of the toolbar (It’s the one in the middle, between friend requests and notifications.) They’re semi-invisible if you don’t have anything pending, so if it’s all blank up on the left side of that blue toolbar at the top of the page, move your mouse slightly to the right of the Facebook logo in white and click around.

Mostly your “Other” file will be full of spam and hilarious messages from guys with poor language skills who think Facebook is a dating site. But nestled in there you may find a note from a fan or a fellow author who wants to co-promote or is asking you to join a blog hop or something useful. So do check it once a week or so.

9)  DO post links to your website on all your social media sites. And have your contact info readily accessible on your site! Being paranoid on social media makes your presence pointless. Even if you’re on the lam, incarcerated, and/or in the Witness Protection Program, you need to be reachable if you want a career. Use a pen name and get a dedicated email address where you can be reached at that Starbucks in Belize. 

10) DON’T “tag” somebody unless they’re actually in the picture. This is an unpleasant way some writers try to get people to notice their book or Facebook page. They’ll post their book cover or some related photo (or worse, porn) and “tag” 50 random people so they’ll all get a notification.

But here’s the thing: a tag means a person is in the photo. Full stop. Yes, you may get a person’s attention with this—but not in a good way. Remember you’re trying to get people to like you, not wish for you to get run over by a truck.

11) DO Network with other writers in your genre. Joining up with other authors to share fans and marketing is one of the reasons you’re on social media. You’re not here to sell to other authors, but you are here to pool your resources.

12) DON’T thank people for a follow, especially on Twitter. It may seem like bad manners, but the truth is most people on Twitter and FB would prefer you DON’T thank them for a follow. That’s because those thank-yous have become 99% spam. If your inner great aunt won’t let you rest without sending a thank-you note for every follow, send it in an @ tweet.

If you actually want to show gratitude, retweet one of their tweets. Then maybe they’ll thank YOU and you can get a conversation going. 

13) DO talk about stuff other than your book. Yes, we’re all here because we want to sell books, but social media is not about direct sales. It’s about getting to know people who might help you make a sale sometime in the future. Consider it a Hollywood cocktail party. You don’t launch into your audition piece every time you’re introduced to a film executive. You schmooze. You tell them how great their last picture was. You find them a refill on the champagne. You get them to LIKE you. Then you might get asked to audition in an appropriate place.

14) DO Read the directions. If you’re invited to join a group, and you’re instructed to put links to your books only in certain threads, do so.  Anything else will be treated as spam and you could get kicked out of the group. And don’t dominate any site with your personal promos, even if it isn’t expressly forbidden in the rules. Taking more than your share of space is rude. People don’t like rude.

15) DON’T ever respond to a negative review or disrespect a reviewer online.

  • Not in the Amazon or Goodreads comments.
  • Not on your Facebook page
  • Not on their blog.
  • Or yours.

And especially don’t Tweet it.

If you get a nasty, unkind review, step away from the keyboard. Go find chocolate. And/or wine. Call your BFF. Cry. Throw things. Do NOT turn on your computer until you’re over it. Except maybe to see these scathing reviews of great authors. Getting a bad review means you’ve joined a pretty impressive club.

If you break this rule, you can face serious consequences. So many authors have behaved badly in the past that Amazon has sprouted a vigilante brigade that can do severe damage to your career if you get on their poop list.

In my forthcoming mystery novel, SO MUCH FOR BUCKINGHAM: The Camilla Randall Mysteries #5, an author breaks this rule and ends up being terrorized—online and off—with death and rape threats, destruction of her business, hacking her accounts, and other horrors.

This isn’t so farfetched. I know authors who have gone through this, for much smaller offenses than my heroine. There are some terrifying vigilantes in the book world who don’t just fight fire with fire. They fight a glow-stick with a nuclear bomb.

So ignore these rules at your peril, or you could be designated a “Badly Behaving Author” and become another of their victims.

What about you? Have you been making any of these faux pas? (I’m not going to claim I haven’t. We were all newbies once.) Do you have any funny “Other” folder encounters you want to share? Any do’s and don’ts of your own would you’d like to add? 

Anne R. Allen is an award-winning blogger and the author of eight comic novels Anne Allen_ARA roseincluding the bestselling Camilla Randall Mysteries, plus a collection of short fiction and poetry. She’s also co-author of How to be a Writer in the E-Age: a Self-Help Guide, with NYT bestseller Catherine Ryan Hyde.

Tips For Using Facebook

I’m preparing a workshop on Social Networking that I am giving on Sept. 8 and so I thought I’d share some of my tips with you. Let me know what you think about this material, which is only part of my presentation, and if you have any more advice to add.

Here is my author page if you want to “Like” me: http://bit.ly/c3YchC

If you are starting out, sign up for a Personal Profile Page. Add a profile picture. In the About section, put your links on top so they show first and then follow with your bio. Put in only the information visible to the public that you want to be seen. Where have you worked? Type in your publishers. Add a Project: List your book titles. Be careful with your contact info. How do you want people to reach you? To make changes on your Profile page, click Update Info.

I advise against giving Facebook access to your email address books. To find friends, type in someone’s name whom you know, and then click on his friends to find mutual acquaintances.When you qualify, and I forget how many friends you need, sign up for an Author Page. Click on Create a Page. Upload a banner or photo for your heading. Keep in mind that when a visitor lands on your page, they may only see the bottom part. Also leave space for your avatar. After you have 25 friends, you can shorten one of your links here: https://www.facebook.com/username

Apps and Tabs on your Author Page: Search for “Static HTML for Pages” in FB. Click Add to my Page. Select your fan page in the pop-up window. You’re allowed 12 tabs. Here are some to include: Author App, Blog, Excerpts, Events, Likes, Newsletter (Sign-Up Form), New Releases, Photos, Videos. Click on the little pencil in upper right corner of each tab to change the image or to swap places with another tab. Author app: https://apps.facebook.com/authorapp/?ref=ts

Import your blog into your FB pages using Networked Blogs: http://www.networkedblogs.com/blog

To edit the Author Page, go to your Admin Panel. Click on Edit Page. Note you can switch users and use FB as your author persona. That’s under Edit Page also.

A word of warning: Facebook doesn’t like you to run contests on its site but you can mention a contest you’re running elsewhere.

Periodically check your privacy and account settings by clicking on the little arrow on the upper right next to the Home button.

Make a post by filling in the box that says, What’s on your Mind? or Update Status. Then click on Publish Now. Use links and include photos when appropriate.

Click on Home to see other people’s posts and to comment on them. You can also “Like” a post or “Share” it with followers on your wall.

On your Author Page, click on one of the down arrows on the Admin Panel to See Your Insights. This will give you an idea of how many people viewed your posts, if anyone shared them, etc.

Link to your FB account from your other social net sites if you wish, but be careful not to flood people’s walls with your posts.

Join Groups. Periodically check through your list to see if you’ve been added to groups without authorization. If this occurs, click on that group. Click the arrow for a choice to Leave Group. Sometimes people enter you into a “Conversation” as well, and you can Leave Conversation as an option. To view your Groups list, click on “See All Messages”, top left middle symbol after “Facebook”. Groups will be listed in the left column. Or click on “Home” on your profile page. You can see your Apps here too.

Periodically remind folks to “Like” your FB fan page and to sign up for your newsletter so you can maintain contact.

Avoid clogging your posts with sale messages about your books. Share other links, newsworthy articles, and friends’ book releases in addition to your own. Be personal. Tell what book you read or movies you’ve watched, what recipe you’ve tried, or what sites you visited on vacation—but mention it after you are home. Don’t tell people you are going away beforehand. Also be careful not to get too personal about your family life. Always be aware of safety and security.

This applies to photos, too. Be careful of posting anything you don’t want strangers or your boss to see.

Tagging: You can create photo albums and tag people in your photos. You can also tag people in your posts by using an @sign before their name.

Successful authors on Facebook hold virtual parties, have interactive promotions, and stimulate discussions. Start a debate, take a poll, get a hot topic going. This shouldn’t be all about you. It’s more about the connection readers feel to you as a person.
 
I’m sure there’s much more advice out there, but these are the main points I have to make. Does anyone out there have additional tips to offer?

Thanksgiving Supper Rules for Social Networking

by Michelle Gagnon

Clare’s excellent post on Monday discussed what not to blog about. I thought I’d add an addendum to that, based on something I read recently about employers Googling prospective employees and checking their Twitter and Facebook feeds. It got me thinking about crafting an online persona, and how the list of “do’s” and “don’ts” is basically the same as our family’s Thanksgiving dinner table commandments.

I don’t know about you, but we have a wide and varied mix of relatives huddled around the turkey every year. There are aunts and uncles who define themselves as Tea Partiers, liberal cousins who spent a significant chunk of the past few months hunkering down at various Occupy demonstrations, and everything in between. To maintain the peace and insure that stuffing doesn’t start flying across the table, we established these groundrules:

  1. No discussion of politics. This includes snide and offhand references, thinly veiled metaphors, and oblique asides. I realize that at times, this can be a tough rule to follow. After all, we are in the middle of a run up to a major election, and the national discourse has become increasingly polarized. But based on past experience, finding a middle ground for a free exchange of ideas is challenging when everyone has had a couple tumblers full of Aunt Millicent’s Magic Punch. Not everyone might agree with me on this, but I feel the same way about posting on social networks–staking out a soapbox can lose readers, which as an author is not a good thing. Even if you aren’t a writer, do you really want a future boss to reconsider hiring you based on the fact that your political views diverge? If you just can’t resist reposting that link to the latest outrageous act by Congress/police/protestors, do what I do and set up a separate, private Facebook account that is limited to people you actually know and trust (of course, those constantly changing privacy settings still make this a potential minefield, so proceed with caution).
  2. Ditto for religion. I respect the right of everyone sharing my cranberry sauce to worship whom or whatever they want. But things tend to get sticky (no pun intended) when you try to explain to Grandpa that he’s been wrong all these years, and the true savior is Lord Zod. Again, this is the sort of thing you can put on a private page, if you feel so inclined. But this is another hot button issue that could alienate more followers than you end up gaining.
  3. Swearing. Don’t do it. I have a friend (in real life, and on Facebook and Twitter) who has been known to put sailors and truckers to shame under the right circumstances. This same friend will instant unfollow anyone who uses offensive language in a post. There’s an impact to words in print that shouldn’t be underrated. And really, it’s generally unnecessary. You can always resort to $%#^&.
  4. Embarrassing Stories. The worst part of social networking is that these can be accompanied by actual photographic evidence of said embarrassing moments, which is always the kiss of death. So if you wouldn’t tell your five year old nephew about spending the weekend passed out on the floor of a train station, why would you broadcast it to the world?
  5. Cats. Okay, this one isn’t necessarily on our Thanksgiving tablets, but I’ve learned the hard way that any negative comment about felines will result in an instant loss of roughly 5% of your followers. It’s true–try it if you don’t believe me. So I call this the “Rita Mae Brown” rule. Be nice to the kitties online. You don’t need to go so far as posting adorable photos/videos of them, but it’s also a bad idea to share one of a cat falling out a window.

In a world where we live increasing portions of our private lives online, the line between what gets shared and what doesn’t has become blurred. It’s remarkable that some people tell utter strangers tidbits about their inner thoughts and prejudices that they probably wouldn’t share with close friends. Many people mistakenly believe in the illusion of anonymity, assuming that a post about the awful mistake you made last night will soon be forgotten. The truth is, years from now that same nugget could be unearthed, with embarrassing consequences.

Just for fun, here’s Stephen Colbert’s take on it. Happy Thanksgiving.

The Virtual Water Cooler

by Michelle Gagnon

The other night I found myself debating the merits and pitfalls of social networking with a group of friends. As always, people seem to fall into one of two camps: there’s the group that thinks Facebook and its ilk are slowly destroying the social fabric, ensnaring people into shadow lives that are only experienced virtually. On the other side are people who think that social networking sites have made it much easier to connect and stay in touch with people, improving their daily existence.

The subject initially came up because of an event I attended recently. “Pop up Magazine” is a one-night only live magazine produced in San Francisco. Like a print mag, it’s divided into “Shorts,” “Features,” etc. For me the most fascinating “feature” of the night was an interview with a former Guantanamo Bay prison guard. Apparently after he was discharged, his stance on things that had happened during his stationing there shifted. The soldier made it a mission to seek out former prisoners and apologize to them- and to find them, he used Facebook. The woman interviewing him asked, “Why Facebook?” And he looked at her as thought she’d asked why he considered using the telephone to call home. Apparently there are numerous FB groups subscribed to by both former guards and prisoners where they interact, swap stories, and try to find common ground.

I found that absolutely fascinating.

Now, I understand the argument against these networking sites. There’s something terribly depressing about seeing a couple tapping away at their various electronic devices in complete silence during dinner- as I witnessed the other night at a restaurant. But for some of us, the social networking tools have filled a void. Could we live without them? Absolutely. But I would miss my virtual water cooler.

Of course, I’m a bit of a rare case. I spend most of my day alone, in total silence. I work best under those circumstances-and I’m not someone who minds being alone. But aside from the UPS guy, without Facebook, my day would be devoid of most social contact.

Maybe that’s not a bad thing (although it does lend itself to bouncing a ball against a wall for hours on end, or typing the same sentence over and over…)

I love the little breaks spent chatting with people online. I get a kick out of what people post up there (within limits- I have no interest in knowing about your pet’s digestive problems, for example, or what you just scratched). The day after the final episode of LOST aired, I spent a almost embarrassingly significant chunk of my day discussing it with people. Maybe if I worked in an office, I wouldn’t need that. But having contact with the outside world, even if it’s only virtual, is a good thing for me.

I’ve always been terrible about staying in touch. But through these sites, I’ve been able to reconnect with friends from elementary school, high school, college, and my time in New York. (And one of those people volunteered to be a beta reader, providing some of the best insights into my latest manuscript).
My mother just set up a reunion with her college roommates, people she hadn’t seen in decades, via Facebook.

And of course, what would I do without my daily Kill Zone fix? I’ve made acquaintances across the world. Engaged in debate with people I probably would never have met otherwise. I’ve spent my entire adult life living in cities where chatting with strangers is a rare occurrence. But the online networking sites remove that wall, and suddenly I find myself discussing Nora Ephron’s send-up of THE GIRL WITH THE DRAGON TATTOO with people in Tulsa, Akron, and Tokyo.

So…virtual water coolers: yea or nay?

Mistakes Authors Make

by Michelle Gagnon

I recently read an excellent post by Rowena Cherry on some of the cardinal sins writers commit, and it really struck a chord, probably because in the past I’ve been guilty of most of them.

So here’s my advice on how to to make blatant self-promotion (aka BSP) less blatant…

  • Mailing lists: only add people who actually agree to be added. I’ve opened my inbox to discover newsletters from people I served on panels with, people I helped out by reading their manuscripts, and people I’ve never even heard of. As it is, I receive a few hundred emails a day- the last thing I want is more to sift through, UNLESS I signed up independently. The irony is that some of these newsletters I probably would be interested in, but being added without my permission is such a turn-off, it puts a black mark next to that writer’s name for me.

  • Newsletters: Send them out occasionally, and as John so aptly said on Friday, only when you have real news to report. If I’m getting a newsletter from someone on a weekly basis, I tend to delete it without opening, or to unsubscribe. Not many of us have exciting news occurring on a daily basis (I’m lucky to have one exciting thing happen a month, actually). I tend to send out newsletters 4-6 times/year, mostly clustered around release dates.

  • Newsgroups: A large portion of those hundreds of emails that I receive originate from various newsgroups and listservs. And invariably, on almost a daily basis, there’s a post that starts, “If you like reading such-and-so, you’ll love my new thriller about…The best way to get people interested in your book is not to push it every time someone starts a thread about Lee Child. Participate: if you enjoy those author’s books as well, say so. Be an active member of a listserv, not just popping out of lurkdom to announce the release of your latest opus. Because unless the other participants have some familiarity with you, chances are it will do more harm than good. As you build up a presence, then you can-OCCASIONALLY- mention your next book. Better yet, just include the title and release date as part of your signature. As members start to recognize your name, they’ll most likely become curious about your work, too. Anything else smacks of tooting your own horn.

  • Groups like GoodReads, 4MA, Shelfari, Dorothy L, and many others exist mainly for fans. I remember one time when the author of one group’s monthly read discovered they were discussing his book. He joined the list, and popped up with all sorts of explanations. And the conversation promptly shut down. Because the truth is, sometimes fans are thrilled to have an author participate in their discussions- but if that’s what they want, they’ll usually invite you. If you show up unannounced, you become the equivalent of a party crasher. They clearly were not about to say anything negative about the book when the author was reading every word (after all, some of these fans have their own manuscripts tucked away in a drawer, and wisely didn’t want to annoy someone they might seek a blurb from down the line). If you’re going to take part in these groups, do so as a fan. If you want to directly promote your book, take part in GoodReads giveaway program, or buy advertising with one of the sites targeted to readers of your genre.

  • Likewise, if all you do on your Facebook, MySpace, and Twitter pages is post updates on your own work, everyone outside of immediate family will probably rapidly tire of it. It’s the virtual equivalent of the guy at a cocktail party who won’t stop talking about himself. Instead, post links to interesting articles you stumble across, writing-related or otherwise. Respond to people who take the time to comment on your links. Answer messages people send. The trick is to have a real dialogue, rather than perpetually shouting the title of your book from the rooftops.
  • Poking, hugging, and otherwise molesting social network friends: personally, I find the deluge of emails inviting me to join fairy kingdoms, battle mobsters, or start a farm annoying. I barely have time to maintain my ongoing feud with the Petriarca family in real life, for Pete’s sake, never mind planting green beans that I could actually eat. Now, I know there are people out there who love those aspects of Facebook and MySpace; but don’t assume that others want to participate. That checkbox, where you can invite all your friends? I recommend avoiding it. Same goes for virtual hugs, flowers, postcards, angels, and whatever else is out there.

Now, what you can do…

  • Make it easy for people to sign up for your newsletter, and to friend you on the social networking sites (in other words, clear and user-friendly website design is crucial). Also make sure to keep the information on your website current.
  • If you see that someone has read your books on Shelfari or Goodreads, extend a friend invitation- then it’s their choice (this works better with people who liked your books).
  • Keep your author pages up to date across all social networking sites, focusing mainly on the ones you have the time and inclination to maintain.
  • Bring a notebook to any and all author events, making it clear that people only need sign it if they want to join your newsletter mailing list.
  • When you craft a newsletter, keep it short, to the point, and interesting.
  • On the newsgroups, follow my Southern friend’s “ABC” rule- Always Be Charming. Getting into a spirited debate is fine, but there are people on the listservs who quickly become notorious for abrasive or obnoxious posts. That sort of behavior definitely won’t help sell books.

And finally, remember that the most important thing is to achieve a balance. Don’t spend so much time discussing other people’s books that you neglect to work on your own.