R.I.P.

 

By Debbie Burke

@burke_twitter

This is an elegy to a dear old friend who’s been with me through more than a decade of writing trials, tribulations, and triumphs.

Assisted by this helpmate, I wrote guest posts that led to becoming a regular at TKZ (the best gig I’ve ever had) along with countless nonfiction articles.

This same friend worked quietly, patiently, and tirelessly with me as I wrote a thriller series that started with Instrument of the Devil. That book fulfilled a 30+-year dream of having a novel traditionally published.

The same friend stayed beside me through the seven novels in the series, but finally, tragically, faltered near the end of the eighth book.

I’m talking about my beloved, dependable, familiar Windows 7 laptop.

Okay, stop laughing about my anachronism. I never claimed to be on the leading edge of technology.

I don’t usually get attached to inanimate objects, but, from the beginning, this computer was different, special.

Back in 2012, the computer I was using quit, and I needed a new one. I was happy with the Windows 7 system.  But, at that time, Microsoft was launching Windows 8 with lots of fanfare.

8 received many jeering reviews and complaints. I decided it wasn’t for me. Turned out 8 wasn’t for anyone else either.

Dang it, I wanted another Windows 7 laptop.

My terrific husband knows how important writing is to me and he was going to make sure I had what I wanted. He went on a quest to buy one.

But…after combing numerous stores in northwest Montana, he learned all current laptop stock had been ordered back to Microsoft to be retrofitted with 8. Despite customer dissatisfaction, they were determined to ram their new system down consumers’ throats…or maybe up where the sun doesn’t shine.

Because my husband believes the impossible only takes a little longer, he refused to concede defeat and continued his search. At one store, he persuaded an employee to climb up a ladder to the rafters (where they stored extra stock) on the off chance that a 7 laptop had been overlooked. Amazingly, he found the last 7 in northwest Montana, probably the entire state, maybe even the continent. 

He brought it home and presented it to me. I couldn’t have been happier or more touched if he’d given me a diamond ring.

Because of his extra effort, right out of the box, that Windows 7 laptop was precious.

For the next decade, it worked its little hard drive out with nary a blip or crash. From time to time, a virus wormed past security software but, after a few sick days in the shop, it was back on the job. Even when Microsoft ended support for Windows 7 in 2020, it continued to function as dependably and trouble-free as ever.

Then, early one morning this past December, disaster struck.

I was about three-quarters of the way through Deep Fake, the eighth book in my series, working hard to finish it for January release.

Without warning, the screen on the 7 went black. Rebooted. It started, worked for a short time, then went black. The hard drive felt unusually warm. After it cooled down, my husband rebooted and managed to run tests before it went black again.

Diagnosis: The hard drive was failing.

As mentioned before, I’m not one who gets attached to inanimate objects. But, that morning, I felt physical grief—a hollow, helpless desperation in the pit of my stomach. As if a beloved friend had been diagnosed with a terminal illness.

More than a decade’s worth of my writing life was in that machine. Fortunately, most files were backed up on thumb drives and an external hard drive. You didn’t really expect this dinosaur, stuck in the prehistoric 7 world, to use “the cloud,” did you?

We rushed my 7 to the Staples hospital where a valiant young tech named Will harvested data from the gasping hard drive before it expired for good.

Will performed transplant surgery, trying to save its life with a new drive. We brought it home but, like human terminal illnesses, it went from crisis to crisis, sliding downhill. Back to the hospital for CPR, home again, back for an experimental procedure, home again. For several weeks, Will tried one extraordinary, heroic measure after another.

Finally, I brought 7 home for the last time. My faithful old friend couldn’t be saved.

Maybe it’s because I’m getting older but, these days, I cling tighter to loved ones. Losing friends used to mean we’d chosen different life paths or moved away or simply grown apart. Now, more often, losing friends means the final goodbye, never to see them again.

I bid farewell to my beloved 7.

I’ve transitioned to a MacBook Air that had previously been a secondary computer used for Zoom, power points, and social media. Good thing the Mac is not a sentient being. Otherwise, it would feel my seething resentment as I learn to type on its unfamiliar keyboard with unfamiliar commands. File organization is much different on a Mac than the PC operating system I’m used to. My work has slowed to a crawl.

People keep asking when my next book is coming out. Soon, I say.

Yeah, I’ll get used to the Mac…eventually…reluctantly.

Dear old 7, I wish you could have finished one last book with me. But you worked long and hard and deserve to rest in peace.

~~~

TKZers:

How important is familiarity to your workflow?

  1. Very
  2. Moderately
  3. Not at all

How much do changes in systems or software disrupt your routine?

  1. Not much
  2. Somewhat affected
  3. I’m jumping off a bridge.

~~~

 

My new thriller, DEEP FAKE, is coming “soon.” Please sign up at my website to be notified when it’s out.

Fixing the Tool

A computer is at its core a tool. For a writer, it can be the mother ship of tools. It can be a research tool, a production tool, and a communications tool, among other things. If it suddenly goes wobbly, it can be a real problem that leads to other problems such as expense, downtime, and inconvenience. There is a way around it, if your mind is clear and your hand is steady and your heart is brave: you can, in many circumstances, fix it yourself.
I am the IT guy in our house. We — my wife, my daughter, and my bad self — each have our own computer. It goes without saying of course that we all share our respective machines with our cat (those of you who are owned by cats know exactly what I mean). My daughter, just to complicate matters and enable me to broaden my scope of knowledge, has an iMac. Since I spend the most time on a computer of anyone in the house it has fallen to me to be the fixer of all things technological. To that end, I have established the “three-minute rule” of computer aggression: if you can’t get the computer to do what you want it to do in three minutes, stop doing what you are doing and come and get me. Don’t sit there for three hours hitting the “Print” button because you’re going to get a surprise when your printer decides to start printing, yes indeed. You’ll see exactly how many times you hit the print button (“Thirty-two copies of the lyrics to the new One Direction single, huh?”) in due time.
How did I acquire my expertise, you might ask? I don’t have any. I have simply become good at looking things up and following directions. I am able as a result to resolve most resolvable computer problems with three things which you probably have as well: 1) internet access; 2) a computer or smart phone that works; and 3) the ability to follow simple directions. I started doing my own troubleshooting due to a combination of circumstances. For one, I don’t like strangers coming over, which precludes people in golf shirts driving up in vans to help me out. For another, I am somewhat tight-fisted when it comes to spending money to repair things that I should be able to repair myself. And for a third, I don’t like My Precious out of my sight for more a few minutes, which removes the possibility of my laptop spending the night with someone else.
I am totally serious.  I discovered this latent skill when, a few years ago (when all three of us, including my poor, deprived daughter, had PCs), I awoke one morning and discovered that all of our computers were displaying the “blue screen of death.” I figured out the problem was — a Windows update that had been automatically sent to all three computers did not get along with something that was already on them — but that didn’t help me with the main problem, which was how to repair each and all of the computers in the house. Fortunately, I had a smart phone. I did a search for “how to restore service to a computer displaying the blue screen of doom” and got the answer — do a “system restore” — and instructions for doing it. I had all of the computers working in a half-hour.

I will confess that doing this makes me feel useful.  I was having a delightful breakfast with some people at Bouchercon a few weeks ago when one very nice lady’s iPad froze up. I don’t own an iPad, but I fearlessly asked her to pass me her temporarily useless tool. I took out my phone, googled “How do you unfreeze an iPad?” got the answer, and…well, unfroze her iPad by pushing two buttons. A friend called me a few weeks ago because her daughter had a paper due the next day and couldn’t access Internet Explorer. Problem solved. But there is nothing special about me. There are folks who will attempt to fix their dishwasher utilizing a Google search (yeah, I did that too) but won’t even attempt to jump start their computers in the same manner. If you are going to do this, it helps to be as exact as possible when making your query. Googling “why did my pc just pass a sandcastle?” for example, will not be as effective a query as “why is my Lenovo B570 with Windows 7 displaying everything upside down?” It might be important to get an answer and use it five minutes ago, however, whether you are downloading pictures off of Tumblr or reading Facebook news posts or just wrapping up twenty more pages of a manuscript, when, God forbid, your computer freezes.  If you can frame a descriptive question halfway decently and follow directions a step at a time, Enterprise-style (boldly going where you haven’t gone before) you can very often help yourself. Some folks even post YouTube videos showing how certain procedures, such as installing new memory cards, are performed.  Most of the time the helpful people who post this information will give you an idea as to how difficult the task may be. Sometimes it is as easy as pressing F5, or restarting the computer; sometimes it involves more than that.
Which brings us to our question(s) of the day: When you have a computer problem that doesn’t involve smoke rising from the side vents, what do you do? Do you try to fix it yourself? Do you call a friend? Do you take it into a shop? Or throw it out the window?