On Going Exclusive

by James Scott Bell
@jamesscottbell

There are three kinds of people in the world: those who can count, and those who can’t.

And there are two kinds of indie writers: those who are exclusive with Amazon, and those who choose to “go wide.”

We’ve had several discussions about going wide. See, for example, here and here. Today I thought I’d bring you some thoughts on exclusivity.

Exclusive, of course, means distributing your ebook only through Amazon’s Kindle Direct Publishing (KDP). As you set up your book in the dashboard you’re given the option of putting your ebook in KDP Select. All you have to do is check that box and you’re in. As Amazon explains: “When you choose to enroll your book in KDP Select, you’re committing to make the digital format of that book available exclusively through KDP. During the period of exclusivity, you cannot distribute your book digitally anywhere else, including on your website, blogs, etc. However, you can continue to distribute your book in physical format, or in any format other than digital.”

KDP Select is in effect for 90 days from the publishing date. You can withdraw your book from the program after that, or leave it alone and get automatically re-upped for another 90.

Your ebook is now available not only for purchase in the Kindle store, but also for Amazon’s reading subscription service Kindle Unlimited (KU). Subscribers read KU books for free, but you get paid for every page of your books that’s read by a KU subscriber. Your payment comes out of the KDP Select Global Fund, a big pot funded by KU subscriptions. The calculations are explained here.

Beyond getting paid for KU reads, your book gets an algorithmic boost in the Kindle store. The primary reason for this is that downloads of books through KU are treated as “sales” for ranking purposes. This increased visibility leads to more actual sales from non-KU readers. It’s a double win. And it’s not just in the U.S. KU books are also available in the U.K., Germany, Italy, Spain, France, Brazil, Mexico, Canada, India, Japan, and Australia.

Being in Select helps enormously with discoverability because of its promotional perks. You are given five days within each 90-day period to run a promotion where your book is free. (There’s also a price-countdown promo available.)

The idea is to get new eyeballs on your book and do some back-end marketing with it. If you have a series, for example, you can make one of the titles free and have links to the other titles in your back matter. For a new author, you can incentivize sign-ups for your email list (which is a whole subject in and of itself, beyond the scope of this post.)

The current wisdom is to use all five of your promo days at once, and couple it with a deal-alert service, like BookBub. A BB featured deal is hard to get, especially for a new author, but there are other services you can use, such as BookGorilla, ENT, and The Fussy Librarian (a list of other deal-alert sites can be found here).

Starting off in KU keeps things simple as you learn the ropes of indie publishing. If you need to fix a typo, boom, five minutes. Want to change the price? No problem. Why would you want to change the price? Because you can run your own promotions using 99¢ as your price point.

These things can be done on a “wide” basis, too. It’s just that things are more cumbersome and time consuming. A lot of plates to spin, which is fine if you like plate spinning. Exclusive authors would rather spend that time writing more books.

But the main reason to go exclusive is that it brings in more revenue. I was wide for six years, then moved to exclusive, and each year since has seen a 3-4x advantage over what I made on all the other platforms combined. There is plenty of testimonial evidence out there to the same effect. One indie writer summed it up this way:

I should perhaps add, that going exclusive to Amazon at the end of last year with the majority of my books has given me a massive increase in sales through the pages read thing with Kindle Unlimited. After a number of years as a staunch ‘go wide’ author, I’m now reluctantly very happy with my royalties, even though I miss the Apple, Kobo, and Nook readers.

A hugely successful indie publisher, Wolfpack Publishing, specializes in genre fiction, primarily Westerns. All their ebooks are in KU. In an interview in The Hotsheet (subscription required) CEO Mike Bray said, “I honestly believe KU readers consume more books than all of the other [non-Amazon] digital book platforms combined.”

So if it means more lettuce, why would an author resist going exclusive? The reasons are mainly philosophical. Because of Amazon’s dominance, some writers view it the way a small businessman viewed the steel and oil trusts of the Gilded Age. As one author of note puts it, “It twists my knickers to give Amazon that much power.”

Others are wary of being beholden to one retailer that can change its rules at any time. This is basically a risk calculation—forego added revenue now because there’s a chance Amazon will someday remove its advantages.

Or have its advantages removed by the government. There’s been recent chatter about a possible antitrust action against “unregulated Big Tech monopolies.” See, for example, this Congressional press release. However, there is considerable doubt about any such move being imminent.

Still, the sides are getting into position. Amazon VP of public policy Brian Huseman issued a statement warning of “significant negative effects” on Amazon consumers and small- and medium-sized businesses that sell on the platform.

“More than a half million American small- and medium-sized businesses make a living via Amazon’s marketplace, and without access to Amazon’s customers, it will be much harder for these third-party sellers to create awareness for their business and earn a comparable income….The Committee is moving unnecessarily fast in pushing these bills forward. We encourage Chairman Cicilline and committee members to slow down, postpone the markup, and thoroughly vet the language in the bills for unintended negative consequences.”

Even if action is taken, antitrust cases of this magnitude take years to resolve in the courts. For example, an antitrust investigation into Microsoft’s practices re: its Internet Explorer browser began in the early 1990s. Suit was filed in 1998. The DOJ won at trial, but was reversed on appeal. The case finally settled in 2001, with the DOJ abandoning its goal of breaking up the company.

It’s a safe bet, then, that the advantages and revenue of the KDP Select program are going to remain in place for a long time to come. For indie writers who do this for a living the motto is: Gather ye page reads while ye may.

There is no one right answer for every writer. Study it all out, think about your goals—both immediate and long term—and make your choice. And if conditions ever change significantly, remember we have that other indie motto to fall back on: Writer be nimble, Writer be quick, Writer get busy and change your shtick.

Comments welcome.

Marketing is Easy, Writing is Hard

It was probably the English actor Edmund Kean (1787 – 1833) who uttered famous last words that have been attributed to others. On his deathbed he was asked by a friend if dying was hard. The thespian replied, “Dying is easy. Comedy is hard.”
Thus, we come to the subject of today’s post, which is this: Writing is hard. You should know that already. (I should say, writing well is hard, but that doesn’t sound as snappy).
But here’s the other side: Marketing is easy.
Yes, I said easy. I can hear the sighs, nay, the howls of protest. “If it’s so easy, how come my books aren’t selling?”
The answer is almost always: Because writing is hard. You’ve got to have a superior product to sell, and that’s not easy. It’s not easy for anybusiness to create great products. If it were, everybody would be rolling in dough and tipping fifty bucks at Sizzler.
Believe me when I say, quoting my own 5 Absolutely Unbreakable Laws: it takes quality production over time to make a go of indie publishing.
So why am I saying marketing is easy? Because marketing is not the same as that tiresome buzzword, Discoverability. If you remember that, your life will be a lot happier. If you need help marketing your product or business, take a look at the services provided by clickslice.

Marketing you control. Discoverability is out of your hands. Don’t brood about discovery. Write well, and market easily, and discovery takes care of itself. With this being said, just because marketing may be easy for some, this doesn’t mean it is for everyone. Once you know how to implement these techniques, seeing the results are worth it. But if you are new to the world of business, with the assistance of companies such as GLM, you’ll be able to get a better understanding of how marketing with things like promotional events, for which you should get some Custom backpacks, can help align your business’s direction and produce higher performance results. There’s no harm in asking for help, especially when it comes to your business, as I’m sure everyone wants to succeed.

So why do I say marketing is easy? Because the things that work best for fiction writers are pretty much known. After you’ve written the best book you can, and given it quality design (editing, cover, description, key words), then you proceed to market. In my opinion, these are the top five ways to go:
1. Word of Mouth
This is, has been, and always will be the greatest driver of sales for any novelist. It is “passive marketing,” because it is done by others on your behalf.
Beyond the book itself, you really cannot do anything to improve word of mouth. There was an attempt to do so a few years ago, when authors were buying 5-star reviews.But that practice was quickly flamed, and some authors suffered because of it.
So don’t stress about this aspect of marketing. However, in the words of Bonnie Raitt, give ’em something to talk about.
2. Your Own Mailing List
I wrote about this here. Growing a list should be an ongoing enterprise. You should have a website with a place for readers to sign up for your updates. You should also learn how to communicate effectively so as not to annoy people. That’s the subject of a future post.
3. KDP Select
If you’re just starting out, the Select program from Kindle Direct Publishing is one of the best ways to get your work

out to new readers. You list your book exclusively with the Kindle store for ninety days and are allowed to offer your book free for five days within that period. The days can be used singly or in order. I advise doing it in order. Like I’m doing right now with my first Irish Jimmy Gallagher story, Iron Hands. Yes, it’s free, so nab it. I’ll wait.

Welcome back. Another option in the Select program is the Countdown Deal. Read more about that here. Currently, you cannot run a countdown and a free promo in the same quarter. If you’re just starting out, go for the free promos first. Your main task is to get people to your work.
How you utilize KDP Select with multiple titles is up to you, but I would advise keeping at least some short works with the program.
4. A Subscriber-Based Ad
Services like BookBub, BookGorilla, and Kindle Nation Daily may run an ad for your book. You pay for the privilege. But here is where many writers make a mistake. You should not view this kind of ad as a way to make money or “break even.” You may, in fact, not make back your initial investment. This discourages many writers who may not take out another ad.
But it’s still worth it to do so because when you attract new readers a percentage of them will become repeat customers. Thus, the value of a your return is not dollar-for-dollar, but future income based upon the new readers you generate.
5. Some Social Media Presence
It’s necessary to have some footprint out there in social media. But don’t try to do everything. Pick something you enjoy and which doesn’t gobble up too much of your time. Remember, social media is about “social” and not (primarily) about selling. See my notes here. There is a part of social media that’s too hard for me to recommend: personal blogging. TKZ is a group blog. Trying to produce content by myself, at least three times a week, takes too much time and effort for too little return. The people who can do this are few, and I’m still not convinced the ROE (Return on Energy) is worth it. Choose wisely where you specialize.
Okay, that takes care of the marketing. If you have any further questions, you should consult Joanna Penn’s book.
Now the hard part, writing. Concentrate most of your efforts here. Writing is a craft. It has to be learned, practiced, polished, criticized, revised, and practiced some more. It has to be wild and free on one side, yet disciplined and structured on the other.
Yes, you can write for pure pleasure, that’s fine. You don’t have to sell in big numbers if you don’t want to. But if you’re serious about gathering readers in ever increasing numbers, work at the craft.
Beethoven had to work at his music.
Picasso had to work at his painting.
Pete Rose had to work at baseball. He became one of the greatest hitters of all time with less than all-time talent. His problem was that he thought gambling was easy.
So here is your lesson for the day: Work on your writing and don’t gamble.

Are you stressed out about marketing? What are you doing to counteract that? How about a writing self-improvement program?

How to make it to the Big Show

“Do you know what the difference between hitting .250 and .300 is? That’s 25 hits…25 hits in 500 at bats is 50 points…okay? There’s 6 months in a season. That’s about 25 weeks, that means if you get just one extra flair a week, just one. A gork, you get a ground ball, you get a ground ball with eyes! You get a dying quail, just one more dying quail a week and you’re in Yankee Stadium.” 

— Crash Davis in “Bull Durham.”

By P.J. Parrish
I love Crash Davis. And I really love his great speech about that razor-thin line between the major and minor leagues. I was thinking about this speech the other day as I read our royalty statement from Amazon. 
Because for two weeks, we made it to the Big Show. We made it to number one on a Kindle bestseller list. We had 47,000 downloads in 48 hours. We made some really good scratch.
We did it with one book. One book that is 12 years old. A book that is now out of print. A gork, a flair, a ground ball with eyes.

So this is the story of our great Kindle experiment. It’s only one writer’s limited experience. But it has totally reshaped my thinking about my career and my place as a business person within it. Maybe you’ll find it instructive. Or maybe it will inspire you to try something different than what you are now doing. Because I believe that in this fast-shifting landscape, we writers — nay, storytellers — are the only things that can’t be replaced. In fact, this new publishing machine is going to have to be rebuilt around us.  We aren’t cogs anymore; we’re the engines.

A quick caveat: Five years ago, I was one of those folks who preached the gospel of Never Self Publish. It was the road to oblivion, the realm of the desperate. There was a special ring of hell reserved for writers who didn’t want to work hard or pay their dues. And five year ago, self-publishing WAS all that.

But ebooks have changed everything. Now major authors are buying back their ebook rights; mid-listers are finding new life for their abandoned backlist titles; newbies like Colleen Hoover are breaking into bestsellerdom; and everyone is reading the small print in their old contracts.

Five years ago, you were a fool if you self-published. Now, you’re a fool if you don’t.

Another caveat: I was really apprehensive about doing this. I had to be talked into it by two writer friends.(Take a bow Christine Kling and Sharon Potts.). I didn’t think it would work. Boy, was I wrong.

Here’s the background: Kelly and I have published twelve books with two traditional New York publishers.  Only our first two-book contract from 2001 has no mention of “electronic rights” so we decided to self-pub.

We chose our second book, “Dead of Winter” because it is far superior to our freshman effort. First rule of ebook self-publishing: DO NOT PUT OUT A “LESS-THAN” BOOK.

We decided to enroll it in Kindle Select. This means you can’t load it into any other reader formats like Nook and Kobo. Why did we do this? Because Kindle Select lets you give the book away if you want (More on that later) and the book is placed in the Kindle library, which means readers can borrow it instead of buying it. (More on that too)

Also, Kindle’s formatting is pretty easy to learn. Many authors pay others to do this but Kelly is tech-savvy and we mastered the learning curve quickly. Nook’s formatting program is a bitch. (More on that later).

Kelly designed our cover (below). You can’t legally use the original one your publisher created.

Then we wrote our “description.” This is like the back copy on your book and potential readers can click on it to find out what the book is about. It’s important that this be enticing; authors often go back and tweak this endlessly to get it right. Here is what we wrote:

Available for the first time in eBook! Read the thriller that launched the award-winning New York Times bestselling Louis Kincaid series.

In the quaint tourist town of Loon Lake, Mich., a killer is taking his vengeance. One by one, the bodies of cops are found, brutally executed, with mysteriously coded death cards placed with each corpse – the gruesome signature of a psychopath. And the only sound louder than doors being locked against evil is the sound of hearts beating in terrors. Louis Kincaid came north looking for refuge, a place to forget his past. But now he’s landed in the middle of an investigation that’s a terrifying journey through a town’s fiercely protected heart of darkness.

2001 Edgar Award Finalist
Praise for DEAD OF WINTER and PJ PARRISH
“Stylish blend of mystery, knife-edge tension and a complex hero readers care about.” – USAToday
“Tense, thrilling, and your manicurist’s best friend – you’re going to bite your nails.” – Lee Child
“Full of intrigue and edge-of-the-seat suspense.” – Michael Connelly
“The author’s ability to raise goose bumps puts her in the top rank of thriller writers.” – Publishers Weekly starred review

We priced it at $2.99, loaded it up, sat back and waited for the hordes to line up at our virtual door.

After 51 days, we had sold 128 copies. I’ll do the math for you: Even at Amazon’s 70% royalty rate, that means we made $267.90. Which means I made $133.95. (Remember, there’s two of us.)

Big whoop, huh?

We decided we didn’t like the way the cover looked in the Amazon store. It looked muddy and had no pop. (I wrote a KILL ZONE blog about bad ebook covers Jan 15; you can find it in KZ archives) We downloaded a new cover.

On day 52, we pulled the trigger on Amazon’s giveaway option. We gave our book away free for three days.

In the first forty-eight hours, we had 47,000 downloads. It shot to No. 1 in Amazon’s free bestseller store for all mysteries and thrillers.

After three days, we took it back to $2.99. In the first three days, it sold almost 3,000 copies. And here’s the gravy: It was “checked out” of the Amazon library almost 1,400 times. You get an extra royalty for that which averages $1.88 per download but has gone as high as $2.85 for us.

“Dead of Winter” rose to No. 15 on the PAID mystery/thriller bestseller list. It made it to No. 39 on the paid list for ALL Kindle books (that includes all fiction and non-fiction, classics, cookbooks and even the Bible). We — P.J. Parrish — suddenly appeared on Amazon’s Most Popular Author’s list. (I didn’t even know it existed).

We did no advertising. Nada. We announced it on Facebook and sent out a newsletter blast (But that goes to our fans who’ve already read it; we were trolling for new fish). The only thing we did was to take a day to contact blogger sites that are dedicated to giveaways. (There’s a whole cottage industry devoted to this. See Christine Kling’s FOR WRITERS website for advice on this. Nancy Cohen also listed some here at KZ in her February 13 post.)

The book continued to sell at the same fast rate through all of January and into February. Our borrows increased. Today, as I write this, the “glow” is over. (That’s what Christine calls that big sales bump after a giveaway). Sales are on a slow descent but even last week, the book sold an average of 112 books a day.

Other benefits I didn’t see coming: Our reviews for “Dead of Winter” went from 32 to 93, all from readers who said they had never read us before. The book was featured on dozens of blogs. And get this: We saw a bump in sales for our other ebooks (based on Amazon ranking). The ones put out by Pocket, priced at $7.99 moved up. But we saw a significant bump for the ebook that our other publisher priced at $4.08. That book, “An Unquiet Grave,” published 7 years ago, went from Amazon Siberia up to no. 7,057 and today is hanging on at No. 64 on the Private Eye Bestsellers list. Which illustrates, to me at least, the important of being able to price your ebooks right.

And I just found this out an hour ago: our new book HEART OF ICE (due out next week) has crept onto the bottom of the Amazon PI bestseller list at No. 97.

Now one word here about Nook et al.

While we were doing “Dead of Winter” we self-published CLAW BACK. Because it was an original novella, we wanted to make it available to all formats. We went to the Barnes & Noble author website to find out how to self-pub it. It was like trying to cut your way through a thicket with nail clippers. We bought the Scribners software to learn Nook formatting but were defeated by its intricacies. (You have to decide where your tech breaking point is).

We sent “Claw Back” to Smashwords, a formatting company. Smashwords also distributes your ebook to all the non-Kindle sites. A week went by and the book still wasn’t in the Nook store. We emailed; B&N said it was in the system. Two more weeks went by. Crickets. B&N just kept saying it would appear “soon.”

On Jan. 17, we pulled it and enrolled it in Kindle Select at $3.99. Sales were small. We dropped the price to $2.99 and it took off. Sales aren’t as great as “Dead of Winter” but they are steady. As I write this, “Claw Back” is No. 95 on the police procedural bestseller list. And we haven’t given it away yet because we want to time it as a “slingshot” prelude for our new book.

I’m not trying to bash B&N here. God knows I don’t want to see any bookstore die. But a report in Slate this week says that contrary to earlier reports, losses in the Nook division are going to grow this year rather than staying flat. They didn’t exactly make it easy for me as an author to reach my readers.

So what’s the take-away here?

I won’t turn my back on traditional publishing. I still want “tree” books in my readers hands, if that is the delivery method they prefer. But I want to reach as many readers as I can and I want to do in ways that are creative and flexible. So I will continue to self-publish.

Because you can hit a gork or a flair and make some good money. If you’re good and lucky you can even make enough to live on so you can write more. But maybe even more important, you get control. YOU decide when to put your book out there. YOU decide what the cover looks like. YOU decide what the price should be. And YOU decide exactly what direction your career is going to go.

Oh, there’s one more cool thing: You can actually make sense out of those Amazon royalty statements.